Booking Information
What are the check-in and check-out times at Moree Phoenix Resort?
Check-in is at 2:00 pm, and check-out is at 10:00 am.
Can I arrive after hours?
Yes, late arrivals are welcome. Please contact us to arrange, and we will send instructions to access your keys and room. Full payment is required prior to arrival.
How can I get the best price?
Booking directly with us ensures the best available rates.
Do you accept group bookings?
Yes, we welcome group bookings. Please contact our team to discuss your requirements.
Amenities and Services
Does Moree Phoenix Resort allow pets?
Yes, however we have a limited number of pet-friendly rooms available. To ensure your furry friend is accommodated, please select a pet-friendly room when booking or contact us directly. Pets cannot be accommodated in non-pet-friendly rooms. Pet fees apply.
Does Moree Phoenix Resort have free Wi-Fi?
Yes, we offer free Wi-Fi to hotel guests.
Do you allow day visitors to use the artesian pools and spas?
The artesian pools and spas are exclusively available to guests staying at the resort.
Do you have a child-minding service?
No, we do not offer child-minding services.
Can I request a cot?
We currently do not have cots available for guest use.
Do you have a laundry?
Yes. All of our Apartments feature a private internal laundry with a washer and dryer. Guests staying in other room types are welcome to use the communal guest laundry, which includes both a washer and dryer.
What are the pool hours?
The pools and spas are open daily from 6am to 10pm.
What food options are nearby?
We offer convenient grab-and-go breakfast packs at reception to start your day. You’ll also find nine delicious eateries within 100 metres of the resort. Plus great coffee right on your doorstep!
Accomodation Options
What is the difference between the Essential, Standard, and Apartment accommodations?
- Essential Rooms: Closest to our artesian and swimming pools, offering premium comfort and easy access to key amenities.
- Standard Rooms: Located in a quiet wing with pool access via a walkway, providing a budget-friendly option with a comfortable stay.
- Apartments: Spacious (over 70m²), ideal for longer stays or families, featuring full kitchens, internal bathrooms, laundry facilities, a lounge, and a dining area.
Location and Accessibility
How close is the resort to the town centre?
We are centrally located just south of the bridge, 600m from the Moree Information Centre and the Moree Artesian Aquatic Centre. The train station is 1.2km from the resort, and the airport is 2.4km away. The location offers the convenience of being within walking distance to the town centre while providing a peaceful, quiet atmosphere.
What if I need to contact reception after hours?
For urgent matters outside of reception hours, please call our after-hours mobile number.
What are the parking options?
We provide complimentary, fully gated onsite parking for all our guests
Do you have wheelchair-accessible rooms?
Yes, we have two Accessible Apartments designed for guests with mobility needs.